Terms & Conditions

MOUNTAIN GODS PERU TERMS & CONDITIONS

Mountain Gods Peru is a 100% local Cusqueñan company, legally recognized by Peruvian law. Furthermore, Mountain Gods Peru is a sustainable tour operator, our focus is to provide a top-notch service without compromising the working conditions of our workers.

Mountain Gods Peru is a fully licensed, professional trekking tour operator and
proud to be a completely local indigenous company that promotes responsible tourism in Peru.

WE STRONGLY SUGGEST THAT YOU READ THE FOLLOWING CAREFULLY:

Travel in Peru: Mountain Gods Peru operates in regions where standards of accommodations, transportation and services might not be those you would normally expect back home. However, we strive, with all care and skill, to provide the best service to our clients. Travelling in Peru requires flexibility, patience, broad-mindedness, good humor and an understanding that changes may be made without notice due to circumstances beyond our control. (Force Majeure – see below). By booking any of our tours, you agree to allow Mountain Gods Peru to make necessary changes without liability.

FORCE MAJEURE:

This is any event Mountain Gods Peru could not, even with all due care, foresee or avoid. This covers events such as war or threat, riot, civil strife, terrorist activity, industrial dispute, disease, disaster or adverse weather conditions, fire or all similar events beyond our control. In this case, Mountain Gods Peru will not accept liability and reserves the right to change, postpone or even cancel the trip (this is the last option of course!).

RISKS:

By booking any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Ausangate, Choqueqirao, Lares, Vilcabamba trek etc.) you assume the risks associated with them. For these Mountain Gods Peru accepts no responsibility.

TRAVEL INSURANCE:

We strongly advise you to take out travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that it covers cancellations and loss of luggage. Please forward a copy/ company name and policy number by email or bring the information when you come to our office.

SENDING YOUR MAIN DEPARTURE DATE AND BACK UP DATE:

By providing us with a main date and a back up date for your trek (classic Inca Trail, Lares, Salkantay, etc) you automatically authorize Mountain Gods Peru to use either of these dates for your reservation. Mountain Gods Peru within the next 48 hours (after you have sent us your booking form and confirm deposit was made) We will send you an email confirming your trek has been officially booked and also to confirm the exact departure date of your trek.

SENDING YOUR PERSONAL DETAILS FOR BOOKING:

Once you book your tour, we send your information immediately to “Machu Picchu Park” in order for permits to be issued as soon as possible.

You will need to bring your actual passport for all services. A photo copy will not be accepted.

The information we will to Machu Picchu Park includes your full name, passport number, nationality, gender and age. That information cannot be modified. o The only exception is in the case of a changed passport number due to renewal.

If your passport number changes between reserving your spot and the start of your trek, you will need to bring your old as well as your new passport to the start of the Trek.

If any of the information on your passport does not match the information we were previously provided, you won’t be able to start the trek.

If you arrive in Cusco and did not advise us that you have a new passport number, and that your information has changed, Mountain Gods Peru will not be held responsible. In this situation it will be the responsibility of the customer to pay the extra expense of returning to Cusco or Machu Picchu (transportation, food and other expenses).

MAKING A RESERVATION AND PAYMENT OF DEPOSIT:

1- For the classic Inca Trails: 2 days, 3 days, 4 days, 5 or 7 days (Group or Private Service)

We request a US$150 non-refundable deposit per person along with your personal details.

The following personal information is required:

Full name (as it appears on the passport)
Date of birth
Nationality
Gender
Passport number
A clear photo of the passport’s photo page (a phone-captured image is acceptable)

THE DEPOSIT AMOUNT IS:

1-US$150 per person for Inca Trail only or

2-US$200 per person for Inca Trail + Wayna Picchu or Machu Picchu Mountain.

Please confirm if you want to climb Wayna Picchu (the 45 minute climb near Machu Picchu site) as it needs to be booked well in advance too; this is US$70 per person.

PAYMENT OF THE DEPOSIT CAN BE MADE THROUGH ANY OF THE 2 FOLLOWING OPTIONS:

1.-PayPal.

Go to www.paypal.com and if you have an account,enter you account information(username and password)

Choose the option ´send money´ to:mountaingodsperu@gmail.com

Please add 5% transaction fee to the amount of deposit you are sending and confirm by email that you have send your payment this way.

All banking fees will be covered by the client

2.- Western Union:

You can pay by western unión in their office (they have offices internationally) or online (www.westernunion.com):

In the ‘message’ part on the western unión form please write your preferred date.

If using this method,please send an email confirming deposit and the transaction number you have been given.

THE DEPOSIT AMOUNT IS:

1.-US$150 per person for Alternative trek only or

2.-US$200 per person for Alternative trek + Wayna Picchu or Machupicchu Mountain.

Please confirm if you want to climb Wayna Picchu (the 45 minute climb near Machu Picchu site) as it needs to be booked well in advance too; this is US$70 per person.

ABOUT THE BRIEFING:

The night before your trek there will be a pre-trek talk (briefing) in our office or in your Hotel at either 5:00pm or 6:00pm (exact time will be confirmed on your arrival or by email). Your duffle bag will be provided at this time for your Inca Trail or if you are doing an alternative trek.

PAYMENTS OF FINAL BALANCE:

We accept cash and PayPal for final payments

Cash payments are due the night before trek departure. We accept US dollars for cash payments. We do not accept any other types of currency.

The Peruvian banks are extremely strict about the “quality” of dollars they will accept. Therefore, we have to request that your bills are what they call “unbroken”
Broken means any tear (even as small as 3 mm) or excessive wrinkling
Broken bills will not be accepted

NOTE:

Final payments can be made with cash.

Cash payments can be in US dollars. We do not accept soles. If you pay your balance due with cash it will be due the day of your pre-trek briefing(in the office or in your Hotel in Cusco)

You can pay your balance in cash or in US dollars (in the office)

CANCELLATIONS:

Cancellations made 30 days in advance have no charge (with the exception of the nonrefundable and transferable deposits)
In the case of cancellation, the customer will not receive a refund of their deposit.
If the customer cancels between 30 and 10 days before their trek, they must pay 50% of the total trip cost.
If the customer cancels between 10 and 3 days before their trek, they must pay 80% of the total cost.
If the customer cancels 2 days or less before their trek, they must pay 100% of the total cost.
In the exceptional case that a customer decides to leave once they have started the trek, no refund will be given. The customer must also pay any additional expenses they incur such as food, lodging and transportation. On the last day the customer will be able to rejoin the group and participate in the Machu Picchu tour.
If after the tour has started a client cannot participate in the trek or tour (due to sickness, physical problems, etc.) no refund will be given. The customer must also pay any additional costs they incur for transportation, lodging and food. On the last day the tourist will be able to rejoin the group and participate in the Machu Picchu tour.
In the case of a natural disaster that prevents a service from being completed, the customer will receive a 50% refund.
In the case of a natural disaster that requires a change in the trek route, but the trek is still completed, no refund will be issued. This includes alterations in the Salkantay Trek that prevent participation in the zipline. In this case the alternative route will be to visit the Llactapata archeological site.
In the highly unlikely event that the trek cannot be completed due to an error on our part, the customer will receive a full refund, including their deposit.
Porter service hired can Not be cancelled (a fee is paid for booking this service).

VERY IMPORTANT (a)

We strongly suggest staying at high altitude (above 3,000 metres – in Cusco or another high altitude city) for 2 to 3 days (minimum) before undertaking the trip. This is in order to minimize the effects of possible altitude sickness. Also, you can help your body acclimatize by drinking plenty of liquids, adding a bit more sugar to your drinks, eating food rich in carbohydrates, avoiding cigarettes and alcohol and drinking coca (ancient traditional leaf) tea. Diamox can also be helpful – please ask your doctor about this.

VERY IMPORTANT (b)

We recommend you arrive in Cusco 48 hours or more before trek departure as we may need to leave earlier than scheduled in case of strikes or other events out of our control.

VERY IMPORTANT (c)

About your Passport in Machu Picchu, Huayna Picchu and on the Inca Trail

Once you book your tour, we send your information immediately to “Machu Picchu Park” in order to get the permits as soon as possible.

You will need to bring your actual passport for all services. A photo copy will not be accepted.
The information we will send to Machu Picchu Park includes your full name, passport number, nationality, gender and age. That information can not be modified.

The only exception is in the case of a changed passport number due to renewal.

If your passport number changes between reserving your spot and the start of your trek, you will need to bring your old as well as your new passport to the start of the Trek.

If any of the information on your passport does not match the information we were previously provided, you probably won’t be able to start the trek.
In case you arrive in Cusco and you did not advise us that you have a new passport number, and your information has changed, Mountain Gods Peru will not be held responsible.
It will be the responsibility of the tourist to pay the extra expense of returning to Cusco or Machu Picchu (transportation, food and other expenses).

Thanks again for choosing us and we look forward to seeing you in Cusco!

Mountain Gods Peru Team!

Inca Trail Tours in Perú

Classic Inca Trail

4 Days/3 Nights

The Classic Inca Trail is one of the most famous and incredible trekking routes in the world. As you trek for 4 days along original paved Inca path ways, visiting numerous fascinating Inca sites such as Llactapata and Runkuracay breathtaking scenery of Machu Picchu National Park.

Short Inca Trail

2 Days / 1 Night

The Short Inca Trail with private service is a perfect option for those who don't have the time or desire to hike the full length of the Inca Trail with beautiful scenery and variant flora and fauna of the Andean mountains, you will hike the original path of the Inca's to the most incredible site of Winay Wayna.

Premium Inca Trail

5 Days / 4 Nights

With the Premium Inca Trail you have the opportunity to soak in the full experience of the Inca Trail all at your leisure. Throughout your adventure, we make sure that you are comfortable by staying at the best campsites with the least amount of people. This is to ensure that you will have the most peaceful experience of the Andean mountains.

Salkantay Trek to Machu Picchu

Salkantay Trek to Machu Picchu, is a great alternative to the Inca Trail Trek. Going this route, you will be able to visit some of the most beautiful places in the Andean jungle and see the snow covered Salkantay Mountain (6,271 m). You will have the opportunity to see beautiful landscapes with a variety of endemic flora, fauna,and you will explore the tropical forest for a little longer and have a lovely visit at an organic coffee farm, tasting the best coffee prepared by the local people.

Alternative trek Experiences

Huchuy Qosqo Trek

3 Days / 2 Nights

Throughout this 3 day Shortes Machu Picchu trek you will have the opportunity to hike amongst the powerful Andean mountains, visiting and touring the little-known Inca site of Huchuy Qosqo near Cusco. This Huchuy Qosqo Trek takes you off the beaten path, with not only an experience of nature but culture as we hike through small villages with the chance to learn about local traditions.

Choquequirao Trek

9 Days / 8 Nights

Choquequirao Trek to Machu Picchu is considered one of the top treks by National Geographic, as you get the best in one trek both Machu Picchu and the sister city, Choquequirao Peru. Also, for those who enjoy a longer adventure away from crowds and exploring an Inca ruin site that still has many mysteries to unfold, this choquequirao trek for you!

Rainbow Mountain Trek

Full Day

The Cusco Rainbow mountain trek, also known as Vinicunca tour is for those who are looking to explore the Andes in the puna áreas, exploring the majesty of the Andes and learning about the traditions of the Andean people, the area is inhabited by traditional animals such as large herds of llamas, alpacas and this is the only area in Cusco region to see the Inkan indigenous habitat of the Vicuñ

Ausangate Trek via Sibinacocha

7 Days / 6 Nights

The Ausangate mountain is the tallest and most stunning mountain in the Cusco region, providing for one of the most incredible trekking experiences. The Apu Ausangate is full of natural beauty, with high altitude lakes and incredible flora and fauna.

Ancascocha Trek

5 Days / 4 Nights

The 5 day Ancascocha trek takes you through the spectacular Andean Mountains to Machu Picchu visiting numerous Inca ruin sites, all with the same incredible beauty as the Classic Inca Trail, however without the crowds. In this spectacular journey you will hike through small villages inhabited by Quechua speaking people who live by many of the same Inca traditions as thousands of years ago.

Humantay Lake Tour

Full Day

Humantay Lake is most well known for its insanely bright blue and green water and its snow-capped mountain backdrop. These fantastic colors come from the mineral-filled runoff from the melting glaciers around the Humantay and Salkantay Mountains.

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What Our Clients say in TripAdvisor

    
 
 
         
   Jillian E 
 
 
 
 Verified Incredible Experience!
I can’t recommend Mountain Gods enough! This team took such great care of our group and gave us the best trip. They included so many special excursions along the Salkantay Trail and to Rainbow Mountain, each day was packed with so many beautiful views, fun learning experiences, and the most incredible food. Visiting Machu Picchu was a highlight, made so much more special with Ronnie’s expertise and storytelling. Thank you so much to Ronnie, Sara, and Elizabeth for an unforgettable trip! I would chose Mountain Gods Peru again in a heartbeat if I'm lucky enough to make another trip to Peru.
  
 
        
   Amanda C 
 
 
 
 Verified Look no further!!!
I was absolutely blown away by my experience with Mountain Gods Peru! Ronnie, Elizabeth, and the team are top notch. They were excellent guides and shared extensive knowledge about Incan culture and history. The food was amazing and the crew always made sure we were comfortable. They handled all the logistics which made this trip so enjoyable. We did the Salkantay Trek but I am already thinking about my next trip back. I cannot recommend them enough. Look no further and book with Mountain Gods Peru!!
  
 
        
   Veronica B 
 
 
 
 Verified Mountain Gods Peru is the best there is!
I have enjoyed multiple trips to Peru and each journey is made so much better because of the team at Mountain Gods Peru. There is no better tour company! They always go above and beyond and they make me feel like part of the family.
  
 
        
   Chelsey C 
 
 
 
 Verified The Whole Crew Is Family
I honestly can’t say enough good things about Ronnie, Elizabeth, and the rest of the crew. They are the kindest, most nurturing people I know. Not only do they take great care of you, they are also a font of knowledge about Peru, it’s history, and it’s culture. I can’t recommend them enough!
  
 
        
   Rajalakshmi M 
 
 
 
 Verified Beautiful Experience
Thank you post - To the amazing team from @mountaingods who made the Ausangate trek via Sibinacocha to Rainbow Mountains possible. Trek lead - Ronnie - you told us stories andorganized an amazing trek, we got the best of the support staff and beautiful campsites and good gear. Adjusted the campsites everyday such that the climbs happened in the morning when I was my fittest. Trusting me to complete the trek even after when I was just on fluids for a whole day.. The food was awesome and sumptuous - with Peruvians heritage even though we are vegetarians.Sadly -lcould not do justice to it. Thank you and sorry - Caramello - wish we could exchange more than the 3to 4 Spanish phrases. Hernandez brothers alwaysensured we were well taken care of. Mountains Gods Peru - You gave us an unforgettable 7 days.
  
 
        
   April M 
 
 
 
 Verified Amazing Guide Service Salkantay Trail and Rainbow Mountain
I completed the Salkantay Trail and Rainbow Mountain trek with Mountain Gods Peru and I cannot say enough wonderful things about this guide service. Ronald is a wealth of knowledge and made me feel safe and comfortable during the entire trek. It was physically and mentally challenging and Ronald and his team were there every step of the way to encourage me to continue. Excellent service and the food was AMAZING!
  
 
        
   Michelle B 
 
 
 
 Verified Mountain Gods Peru-The Best
I’ve been to the top of Kilimanjaro and to Everest Base camp and this was the best of all. We did Salkantay pass to Machu Picchu and added on a hike to Rainbow mountains. Ronnie and Sylvia were awesome. Ronnie has so much knowledgable, I learned so much about the flora and fauna of Peru. I definitely have to give a shout out to Sylvia. She was always there with a smile and words of encouragement and of course to take the perfect picture. Their food was so good, which is needed at higher elevations because it can be hard to find an appetite. Presentation rivals fine restaurants. It was amazing what the cooks did on the trail. What separates Mountain Gods Peru from other tours I’ve taken-hot water bottles on cold nights. Totally unexpected but much appreciated. Also, sleeping bag liners and camp pillows. I was shocked at these comforts. It was the first I had heard of a company having these niceties. I can’t express how much I appreciated this. Also, the tents were top notch and in great shape. Extra tarps were in place to keep us dry. They thought of everything. Highly recommend Mountain Gods Peru
  
 
        
   Kristie C 
 
 
 
 Verified Beyond expectations!
Love the experience I had with the tour guide Ronny and his team. They are extremely accommodating and caring. One of the most beautiful and cultural experiences I’ve ever had. I recommend them to all my friends and family who have asked about my trip.
  
 
        
   Rkaur 
 
 
 
 Verified A Trekking Adventure Beyond Compare with Mountain Gods Peru!
I recently embarked on the journey of a lifetime with Mountain Gods Peru, undertaking the Salkantay Trek to Machu Picchu, and I am still buzzing with excitement as I sit down to write this review. From start to finish, my experience with Mountain Gods Peru was nothing short of exceptional, and I am thrilled to share my adventure with fellow travellers seeking an unforgettable journey. The pre-trip information provided was comprehensive and left no room for uncertainty. I was thoroughly prepared and knew exactly what to expect, thanks to their detailed itinerary and packing recommendations. The trek itself was a symphony of breathtaking landscapes, challenging trails, and cultural encounters that I will treasure forever. Our knowledgeable guide, dear Ronnie, whose passion for the region's history and natural beauty was infectious, enhanced the entire experience. His expertise ensured that not only did we reach Machu Picchu, but we did so while appreciating every step of the journey. The Salkantay Trek is not for the faint of heart, but with the support of Mountain Gods Peru's skilled team, I felt confident and invigorated throughout. The accommodations provided along the trek was surprisingly comfortable given the remote locations. Campsites with stunning vistas, each overnight stay felt like a reward after a day of rewarding exertion. The meals, prepared by the team's talented chef, Carmelo were a delightful surprise. Despite the challenging conditions, we were treated to delicious, nourishing meals that showcased local ingredients and flavors. Safety was paramount throughout the journey and the emergency horse's presence was reasuring. The team demonstrated a deep commitment to responsible tourism and environmental stewardship. They encouraged sustainable practices and ensured that we left no trace behind, preserving the beauty of the Andean landscapes for generations to come. But beyond the logistics and accommodations, what truly set Mountain Gods Peru apart was their genuine care for their clients. They fostered a sense of camaraderie among our trekking group, creating a supportive and encouraging atmosphere that made the challenges feel surmountable and the triumphs even sweeter. It's rare to find a company that combines professionalism with such a personal touch, and for that, I am immensely grateful. My Salkantay Trek with Mountain Gods Peru was an absolute triumph. The memories I made, the friendships I forged, and the sheer sense of accomplishment I felt upon reaching Machu Picchu are immeasurable. If you're seeking an adventure that marries stunning landscapes with unparalleled service, look no further than Mountain Gods Peru. They turned my dream of trekking to Machu Picchu into an extraordinary reality, and I can't recommend them enough. Thank you, Mountain Gods Peru, for an adventure of a lifetime!
  
 
        
   bal m 
 
 
 
 Verified Incredible tour, amazing guide and team. Would do it again in a heartbeat!
An incredible experience! Ronnie is an amazing guide with so much knowledge and passion for the mountains. His attention to detail and humour carried me and the group through the toughest bits and also made the entire trip so enjoyable. Ronnie and his team do a superb job at looking after everyone and spend time individually with each person to share knowledge and enrich the experience! I can’t recommend enough. Perfectly paced and designed trip giving you a rounded expertise of the culture and beauty of the mountains!